UpCloud experienced a minor incident on January 22, 2026 affecting ES-MAD1: Network Connections, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 22, 2026, 09:24 PM UTC
We are currently investigating an issue affecting network connections in our ES-MAD1 data center. We apologize for the inconvenience and will provide an update in 30 minutes with more information.
- identified Jan 22, 2026, 09:55 PM UTC
We have identified the cause of the network connection issue affecting ES-MAD1 data center and are actively working on a fix.
- monitoring Jan 22, 2026, 10:55 PM UTC
A fix was implemented and the network connections are working normally now. We will continue to monitor the status. For assistance with issues in ES-MAD1 please contact our Support team via live chat or email ([email protected]).
- resolved Jan 23, 2026, 12:49 AM UTC
This incident has been resolved.