UpCloud experienced a notice incident on June 16, 2026 affecting General and FI-HEL1: Other and 1 more component, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 16, 2026, 10:18 AM UTC
We have resolved the DNS resolution issue that was causing increased response times. Impacting our control panel https://hub.upcloud.com/ and certain cloud services in the FI-HEL1 and FI-HEL2 data centres. All systems are now stable, and there should be no further visible impact. We are continuing to monitor performance closely while we investigate the root cause. We apologise for the inconvenience. If you have any questions, please don't hesitate to contact us via email [email protected] or via live chat https://hub.upcloud.com/.
- resolved Jun 16, 2026, 01:30 PM UTC
We have resolved the DNS resolution issue that was causing increased response times. Impacting our control panel https://hub.upcloud.com/ and certain cloud services in the FI-HEL1 and FI-HEL2 data centres. After monitoring our systems for a some time, we can confirm now the situation is stable. We apologise for the inconvenience. If you have any questions, please don't hesitate to contact us via email [email protected] or via live chat https://hub.upcloud.com/.