UpCloud incident

DNS Resolution Issues in FI-HEL1 and FI-HEL2

Notice Ongoing View vendor source →

UpCloud is currently experiencing a notice incident affecting General and FI-HEL1: Other and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 10:18 AM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
Jun 16, 2026, 10:18 AM UTC

Affected components

GeneralFI-HEL1: OtherFI-HEL2: Other

Update timeline

  1. monitoring Jun 16, 2026, 10:18 AM UTC

    We have resolved the DNS resolution issue that was causing increased response times. Impacting our control panel https://hub.upcloud.com/ and certain cloud services in the FI-HEL1 and FI-HEL2 data centres. All systems are now stable, and there should be no further visible impact. We are continuing to monitor performance closely while we investigate the root cause. We apologise for the inconvenience. If you have any questions, please don't hesitate to contact us via email [email protected] or via live chat https://hub.upcloud.com/.