UpCloud incident

[SG-SIN1]: Networking issue

UpCloud is currently experiencing a minor incident affecting SG-SIN1: Network Connections and SG-SIN1: Managed Kubernetes and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 02:50 PM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
Jun 05, 2026, 02:50 PM UTC

Affected components

SG-SIN1: Network ConnectionsSG-SIN1: Managed KubernetesAU-SYD1: Managed KubernetesAPAC-1: Managed Object Storage

Update timeline

  1. identified Jun 05, 2026, 02:50 PM UTC

    We have identified an issue with network connectivity in our data centre. The affected cloud servers may experience slow connections or become unreachable. We are working to restore connectivity and resolve the situation as soon as possible.

  2. investigating Jun 05, 2026, 02:58 PM UTC

    We are currently investigating this issue.

  3. identified Jun 05, 2026, 03:32 PM UTC

    We have identified an issue with network connectivity in our SG-SIN1 data centre and AU-SYD1 🟢 Managed Kubernetes Cluster Workloads: Not Affected (100% Uptime) 🟢 Kubernetes API / kubectl: Not Affected 🔴 UpCloud Managed Kubernetes API & Control Panel Section: Temporarily Unavailable (Cannot create, view, delete, scale, or modify clusters) 🟢 Managed Object Storage Workloads: Not Affected (100% Uptime) 🔴 UpCloud Managed Object Storage API & Control Panel Section: Temporarily Unavailable (Cannot create, view, delete, scale, or modify clusters) We are actively working to resolve the incident. We sincerely apologise for any inconvenience this may cause to your operations. We will provide regular updates here as more information becomes available. If you have any questions or need further assistance, please reach out to us via email: [email protected] or Live Chat in our control panel https://hub.upcloud.com

  4. monitoring Jun 05, 2026, 04:10 PM UTC

    We have restored all affected Managed Kubernetes and Managed Object Storage to normal operating status and will continue to monitor the situation. 🟢 Managed Kubernetes Cluster Workloads: Not Affected (100% Uptime) 🟢 Kubernetes API / kubectl: Not Affected 🟢 UpCloud Managed Kubernetes API & Control Panel Section: Temporarily Unavailable (Cannot create, view, delete, scale, or modify clusters) 🟢 Managed Object Storage Workloads: Not Affected (100% Uptime) 🟢UpCloud Managed Object Storage API & Control Panel Section: Temporarily Unavailable (Cannot create, view, delete, scale, or modify clusters) If your services is still not fully functional, please contact our support at [email protected]. We apologise for the incident.