UNLV incident

Grubhub not performing as expected

Major Resolved View vendor source →

UNLV experienced a major incident on April 13, 2026 affecting Computing Services, lasting 21h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 06:33 PM UTC
Resolved
Apr 14, 2026, 03:37 PM UTC
Duration
21h 3m
Detected by Pingoru
Apr 13, 2026, 06:33 PM UTC

Affected components

Computing Services

Update timeline

  1. identified Apr 13, 2026, 06:33 PM UTC

    Grubhub is not performing as expected. Users may experience issues using Grubhub to submit orders to on-campus restaurant locations, including the Scarlet Sage as well as vendors in the Student Union (SU). -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-grubhub

  2. monitoring Apr 13, 2026, 11:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 03:37 PM UTC

    This incident has been resolved.