Unleash incident

Admin UI failing to load static assets

Resolved after 1 hour 20 minutes, on July 20, 2021.

resolved Jul 20, 2021, 02:21 PM UTC

The incident has been resolved. The issue was related to a deployment of our static assets which failed, even if AWS CodeDeploy reported the deployment as successful. The consequence was that the Unleash Admin UI available for some of our PRO customers in the EU region. This incident did not affect the API and the customer applications connected was not impacted. Enterprise customers was not affected by this issue..

Started
Jul 20, 2021, 01:01 PM UTC
Resolved
Jul 20, 2021, 02:21 PM UTC
Duration
1h 20m
Detected by Pingoru
Jul 20, 2021, 01:01 PM UTC

Update timeline

  1. investigating Jul 20, 2021, 01:01 PM UTC

    We are getting reports that the Admin UI is rendering a blank page. .

  2. identified Jul 20, 2021, 01:14 PM UTC

    We started to work on a fix for this incident..

  3. monitoring Jul 20, 2021, 02:05 PM UTC

    We implemented a fix and currently monitoring the result..

  4. resolved Jul 20, 2021, 02:21 PM UTC

    The incident has been resolved. The issue was related to a deployment of our static assets which failed, even if AWS CodeDeploy reported the deployment as successful. The consequence was that the Unleash Admin UI available for some of our PRO customers in the EU region. This incident did not affect the API and the customer applications connected was not impacted. Enterprise customers was not affected by this issue..

Your product runs on more than Unleash

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →