Unleash incident

Database outage

Resolved after 32 minutes, on September 2, 2021.

monitoring Sep 02, 2021, 04:05 PM UTC

We restored the database cluster successfully. Unleash instances should be coming up shortly..

Started
Sep 02, 2021, 03:38 PM UTC
Resolved
Sep 02, 2021, 04:10 PM UTC
Duration
32m
Detected by Pingoru
Sep 02, 2021, 03:38 PM UTC

Update timeline

  1. investigating Sep 02, 2021, 03:38 PM UTC

    We are currently investigating this incident..

  2. identified Sep 02, 2021, 03:45 PM UTC

    We started restoring the database cluster. It affects ~20% of pro customers in EU region..

  3. monitoring Sep 02, 2021, 04:05 PM UTC

    We restored the database cluster successfully. Unleash instances should be coming up shortly..

  4. resolved Sep 02, 2021, 04:10 PM UTC

    We just resolved the issue!.

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