Unleash incident

Features endpoint returning empty features for PRO customers.

Resolved after 1 hour 10 minutes, on November 29, 2024.

resolved Nov 29, 2024, 11:25 AM UTC

This incident has been resolved. It was due to an faulty change, only impacting some of our pro-customers. We will do a post-mortem to understand why this happens, how we can prevent it in the future and other improvements we should implement based on this incident. .

Started
Nov 29, 2024, 10:15 AM UTC
Resolved
Nov 29, 2024, 11:25 AM UTC
Duration
1h 10m
Detected by Pingoru
Nov 29, 2024, 10:15 AM UTC

Update timeline

  1. investigating Nov 29, 2024, 10:15 AM UTC

    We are currently investigating this incident..

  2. resolved Nov 29, 2024, 11:25 AM UTC

    This incident has been resolved. It was due to an faulty change, only impacting some of our pro-customers. We will do a post-mortem to understand why this happens, how we can prevent it in the future and other improvements we should implement based on this incident. .

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