Resolved after 10 hours, affecting Employee Self Service (myHR), on October 19, 2025.
We are continuing to monitor for any further issues.
Affected components
Employee Self Service (myHR)
Update timeline
- investigating Oct 19, 2025, 10:36 PM UTC
myHR (Employee/EmpowerHR Self Service) is unavailable. IT staff are investigating.
- identified Oct 19, 2025, 11:03 PM UTC
An issue has been identified and staff are working on a fix
- monitoring Oct 19, 2025, 11:21 PM UTC
A fix has been implemented and we will monitor to ensure it is operating as expected.
- monitoring Oct 19, 2025, 11:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 08:37 AM UTC
This incident has been resolved.
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