University of South Australia incident

Unplanned Service Interruption: UniSA StudyLink Single Sign On

Notice Resolved View vendor source →

University of South Australia experienced a notice incident on October 31, 2025, lasting 7d 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 12:32 AM UTC
Resolved
Nov 07, 2025, 04:20 AM UTC
Duration
7d 3h
Detected by Pingoru
Oct 31, 2025, 12:32 AM UTC

Update timeline

  1. investigating Oct 31, 2025, 12:32 AM UTC

    The SSO issue has been identified with the StudyLink application. The IT team are looking into the problem with the StudyLink vendor support to resolve this asap.

  2. monitoring Oct 31, 2025, 01:33 AM UTC

    A fix has been implemented and the environment refresh has been done by the vendor.

  3. resolved Nov 07, 2025, 04:20 AM UTC

    This incident has been resolved.