University of South Australia incident
Unplanned Service Interruption: myGraduation and Product Management Platform
Notice Vendor's status page →
Resolved after 20 hours 38 minutes, affecting myGraduation and Product Marketing Platform, on April 22, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
myGraduationProduct Marketing Platform
Update timeline
- investigating Apr 22, 2025, 02:43 AM UTC
Product Management Platform and myGraduation applications are experiencing a technical issues, but a team of people are investigating.
- identified Apr 22, 2025, 04:48 AM UTC
Root cause has been identified, the team is working on addressing the issue, and releasing the fix to production
- monitoring Apr 22, 2025, 08:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2025, 11:22 PM UTC
This incident has been resolved.
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