University of South Australia incident
Unplanned Service Interruption: Staff Portal
Resolved after 18 hours 24 minutes, affecting myUniSA Staff Portal, on April 22, 2025.
A fix had been implemented and staff should be able to log back into the staff portal. If you continue to have issues please contact the IT Help Desk.
Affected components
Update timeline
- investigating Apr 22, 2025, 04:58 AM UTC
The myUniSA Staff Portal is currently experiencing technical issues, but a team of people are investigating. Further updates will be posted shortly.
- investigating Apr 22, 2025, 06:19 AM UTC
We are continuing to investigate the issue
- identified Apr 22, 2025, 07:06 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 22, 2025, 08:48 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 22, 2025, 10:20 AM UTC
A fix had been implemented and staff should be able to log back into the staff portal. If you continue to have issues please contact the IT Help Desk.
- resolved Apr 22, 2025, 11:22 PM UTC
This incident has been resolved.
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