University of South Australia incident
Email Delays from Mobile Outlook Clients and Mobile Apple Native Mail Clients
Minor Vendor's status page →
Resolved after 1 day 6 hours, affecting Staff Email, on May 20, 2025.
We have implemented a fix and are monitoring the situation, Microsoft are also engaged.
Affected components
Staff Email
Update timeline
- investigating May 20, 2025, 11:34 PM UTC
We are currently investigating this issue.
- monitoring May 21, 2025, 12:17 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating May 21, 2025, 01:00 AM UTC
The implemented fix did not remediate the issue, we are continuing to investigate and have also raised a case with Microsoft.
- identified May 21, 2025, 01:46 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2025, 05:08 AM UTC
We have implemented a fix and are monitoring the situation, Microsoft are also engaged.
- resolved May 22, 2025, 06:15 AM UTC
This incident has been resolved.
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