University of Colorado Boulder incident
Unable to send e-mail from form submissions or site editor invites.
Critical Vendor's status page →
Resolved after 2 days, affecting E-mail, on May 17, 2023.
Our hosting vendor has deployed a fix for the issue, and are seeing successful results. We are currently monitoring the platform.
Affected components
E-mail
Update timeline
- investigating May 17, 2023, 10:01 PM UTC
We are currently investigating this issue.
- investigating May 18, 2023, 08:27 PM UTC
Our hosting vendor is continuing to investigate the cause of the disruption in email sending. This impacts web forms and site invites.
- monitoring May 19, 2023, 01:56 PM UTC
Our hosting vendor has deployed a fix for the issue, and are seeing successful results. We are currently monitoring the platform.
- resolved May 19, 2023, 10:39 PM UTC
This incident has been resolved.
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