University of Alaska incident
MI1017017: Microsoft 365 & Exchange Online Connectivity Issues
Ongoing since 06:44 PM UTC, affecting Other IT Services.
Microsoft is currently investigating an active service disruption preventing users from accessing Exchange Online mailboxes through multiple connection methods. Microsoft has confirmed that the underlying issue may affect broader Microsoft 365 service connectivity for users. While desktop Office applications appear to be functioning normally at this time, web-based functions, cloud-dependent add-ins, and live syncing features may fail to connect. We will be making updates as new information becomes available and at 3-hour intervals. Thank you for your patience during the resolution of this issue!
Affected components
Update timeline
- investigating Nov 12, 2026, 06:44 PM UTC
Microsoft is currently investigating an active service disruption preventing users from accessing Exchange Online mailboxes through multiple connection methods. Microsoft has confirmed that the underlying issue may affect broader Microsoft 365 service connectivity for users. While desktop Office applications appear to be functioning normally at this time, web-based functions, cloud-dependent add-ins, and live syncing features may fail to connect. We will be making updates as new information becomes available and at 3-hour intervals. Thank you for your patience during the resolution of this issue!
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