University of Alaska experienced a critical incident on January 12, 2026 affecting Other IT Services, lasting 23h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 12, 2026, 05:26 PM UTC
We have received reports that the Confluence Wiki service (wiki.alaska.edu) is currently experiencing issues. The OIT PAWS team is currently investigating, and we will be making updates at 3-hour intervals. Thank you for your patience during the resolution of this issue!
- monitoring Jan 12, 2026, 09:44 PM UTC
The PAWS team has identified the issue and has implemented a fix. The Confluence Wiki service is functional again and being monitored for stability. Thank you for your patience during the resolution of this issue! You can expect another update at end-of-day (5:00 PM).
- monitoring Jan 13, 2026, 02:43 AM UTC
The OIT PAWS team is continuing to monitor the stability of the Confluence Wiki. Our next status update will be at 8:00 AM.
- resolved Jan 13, 2026, 05:00 PM UTC
The PAS team has resolved the issue with the Confluence Wiki, and has confirmed the fix remains stable. Thank you again for your patience during the resolution of this issue!