iOS users may experience issues accessing Outlook.com

Update timeline

1. monitoring Apr 27, 2026, 08:58 PM UTC

   User impact: iOS users may experience issues accessing Outlook.com. More info: iOS users on iPhones MUST take the following steps to re-enter their password and access their accounts: -Open the Settings app on your iPhone. -Scroll down and tap on Mail. -Select Accounts under the Mail settings. -Tap on the email account for which you need to reenter the password. -Tap on Account Settings or directly on the Password field (depending on your iOS version). -Enter the updated or correct password in the Password field. -Tap Done to save the changes. -Open the Mail app to confirm that the account is syncing properly and emails are being sent/received. Current status: While the service remains healthy, we're keeping this notification so users can take the actions outlined in this communication: iOS users MUST take additional steps to re-enter their password to successfully access Outlook accounts. Please see the steps in the "more info" section above. Start time: Monday, April 27, 2026, at 8:45 AM UTC End time: Monday, April 27, 2026, at 7:16 PM UTC Next update by: Monday, April 27, 2026, at 10:00 PM UTC