Unified Technology Solutions Outage History
Unified Technology Solutions is up right nowPingoru has recorded 21 incidents for Unified Technology Solutions: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 2 | 4 of 744 (1%) |
| September 2026 | 0 | 88 of 720 (12%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Minor August 31, 2026 Microsoft 365 Email & Authentication Issue 3d 19h Microsoft Office 365 Services - Email, Onedrive, Teams. Sharepoint, etc.
Started Aug 31, 2026, 08:12 PM UTC· resolved Sep 04, 2026, 03:56 PM UTC
- identified Aug 31, 2026, 08:12 PM UTC
Microsoft has been experiencing a major Microsoft 365 service outage for the past several hours. The impact has progressively increased, and we are now seeing more customers affected. We are sending this advisory to make you aware of the issue. This notification is informational only, as the outage is within Microsoft's infrastructure and is outside of UTS's control. Microsoft is actively investigating and working to restore affected services. Impact includes, but may not be limited to, the following Microsoft 365 services: • Exchange Online • OneDrive for Business • SharePoint Online • Microsoft Teams • Microsoft Purview • Microsoft Defender XDR Scope of Impact - Users may experience issues accessing or using one or more of the services listed above. Preliminary Root Cause - Microsoft has identified an issue involving a core authentication configuration used by multiple Microsoft 365 services. Microsoft Service Health Advisory: MO1465074: https://admin.cloud.microsoft/?#/servicehealth/:/alerts/MO1465074
- monitoring Sep 01, 2026, 12:50 PM UTC
Microsoft continues to report this as an open issue and they have been deploying remediations all night, even though they are continuing to see signs of improvement you may still have employees who can not access services. Here is a public link about the issue that does not require you to log in as some users may be unable to: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
- monitoring Sep 02, 2026, 01:28 PM UTC
UPDATE FROM MICROSOFT: Our telemetry indicates service availability remains stable above 99 percent, and we expect the majority of users should no longer be seeing impact from this issue. Our continued focus is on balancing the implementation of our fixes across remaining portions of affected infrastructure to ensure persistent recovery. UTS Techs will be randomly checking some affected clients this morning to get a better idea of who, if anyone, is still affected.
- monitoring Sep 03, 2026, 12:36 PM UTC
UPDATE FROM MICROSOFT: Impact is currently limited to Microsoft Outlook on the web. We're continuing to implement further mitigation actions where required to resolve any outstanding impact associated with this incident. Customer feedback and reports from our telemetry remain positive, and service health is stable. While this work is underway, we're actively monitoring the service closely to ensure stability is consistent. UTS Will continue to monitor but most users should have recovered so we have downgraded the event.
- resolved Sep 04, 2026, 03:56 PM UTC
Microsoft has resolved its issue, be aware email from some other services (mailing lists, newsletters, scanners, and voicemails) may be delayed being received due to queuing from this even but it should clear up soon. We are closing this event but our team will be monitoring for lingering effects.
Major August 10, 2026 UTS Operator Outage 3m UTS Operator - Hosted Phone Systems
Started Aug 10, 2026, 03:26 PM UTC· resolved Aug 10, 2026, 03:30 PM UTC
- investigating Aug 10, 2026, 03:26 PM UTC
We are currently experiencing issues with our phone system that may impact inbound and outbound calling. Our team is actively investigating the issue and working with our providers to restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we work toward a resolution. Additional updates will be provided as they become available. Thank you for your understanding. Unified Technology Solutions, Inc. Support Team
- resolved Aug 10, 2026, 03:30 PM UTC
We have identified and resolved the issue affecting our phone system. All services are now operating normally, and inbound and outbound calling functionality has been restored, we will continue to monitor the system. We appreciate your patience and understanding while our team worked to resolve the issue. If you continue to experience any problems with the phone system, please contact our support team for assistance. Thank you, Unified Technology Solutions, Inc. Support Team
Major December 8, 2025 Comcast Outages in some areas of Vero 3h 3m Comcast Internet Services
Started Dec 08, 2025, 04:48 PM UTC· resolved Dec 08, 2025, 07:51 PM UTC
- identified Dec 08, 2025, 04:48 PM UTC
We have a number of Comcast customers down, we are reaching out to Comcast support to see if there is any ETA.
- identified Dec 08, 2025, 05:43 PM UTC
There are between 500 to 2000 customers affected, the cause is "Network Damage" which we would understand to be physical damage to some lines or equipment. We are seeing more customers coming online but those that do are often having speed issues. We will pass on any more info as we receive it.
- resolved Dec 08, 2025, 07:51 PM UTC
At his time all issues related to this outage appear to be resolved.
Critical November 18, 2025 Cloudflare Outage 5h 25m Cloudflare DNS Root Servers, Cloudflare Authoritative DNS
Started Nov 18, 2025, 01:47 PM UTC· resolved Nov 18, 2025, 07:12 PM UTC
- identified Nov 18, 2025, 01:47 PM UTC
Cloudflare is currently experiencing a major global outage affecting a wide range of websites and services.
- monitoring Nov 18, 2025, 02:50 PM UTC
A fix has been implemented and Cloudflare believes the incident is now resolved. Cloudflare will continuing to monitor for errors to ensure all services are back to normal.
- monitoring Nov 18, 2025, 04:55 PM UTC
Cloudflare is continuing to see errors and latency improvements but still have reports of intermittent errors. Cloudflare continues to monitor the situation as it improves and looking for ways to accelerate full recovery.
- resolved Nov 18, 2025, 07:12 PM UTC
Cloudflare reports their services are currently operating normally
Major August 15, 2025 UTS Operator down for some Comcast users. 1d UTS Operator - Hosted Phone Systems, Comcast Internet Services
Started Aug 15, 2025, 07:38 PM UTC· resolved Aug 16, 2025, 07:44 PM UTC
- identified Aug 15, 2025, 07:38 PM UTC
We had an outage of UTS Operator that appeared to affect customers on Comcast and is associated with a Fiber Optic cut on State Road 520. It seems to be a situation referred to as a net split, where Comcast is unable to communicate with the data center that supports our phone system; however, it appears to be discovering alternative routes. We are observing indications of recovery and are actively monitoring the situation.
- monitoring Aug 15, 2025, 07:52 PM UTC
It appears that everything is returning to normal, if you have a phone that is still not working you may find rebooting it fixes the issue. If not feel free to reach out to us.
- monitoring Aug 16, 2025, 07:43 PM UTC
After 24 hours we have seen no further issues and believe the issue to be fully resolved.
- resolved Aug 16, 2025, 07:44 PM UTC
Issue Resolved.
Notice August 8, 2025 UTS Office Address Change – UTS Helpdesk Services
Started Aug 08, 2025, 02:25 PM UTC· resolved Aug 08, 2025, 02:25 PM UTC
- resolved Aug 08, 2025, 02:25 PM UTC
Dear Valued Customer, We are excited to announce that Unified Technology Solutions is moving to a bigger and better office! As we continue to grow, this expansion will allow us to serve you more efficiently and comfortably. Our new address is: 1910 82nd Ave, Suite 106 Vero Beach, FL 32966 Please start sending all payments or other correspondence to this address starting today. We have carefully planned this relocation over several weeks to ensure minimal impact on our services and your experience. We expect the transition to be smooth, with little to no disruption to our operations. If you have any questions about the move or our services, please don’t hesitate to reach out: • Email: [email protected] • Phone: 772.539.7667 Thank you for being a valued part of the Unified Technology Solutions family. We look forward to welcoming you to our new location and continuing to support your technology needs. Warm regards, The Unified Technology Solutions Team
Notice May 27, 2025 Updated Deadline for Holiday Phone Change Requests – UTS Operator - Hosted Phone Systems
Started May 27, 2025, 04:37 PM UTC· resolved May 27, 2025, 04:37 PM UTC
- resolved May 27, 2025, 04:37 PM UTC
Dear Valued UTS Operator Customers, We hope this message finds you well. We have been experiencing a significant increase in last-minute holiday phone change requests. In order to serve all our customers efficiently we kindly request that all holiday phone change requests be submitted by 10am on the last business weekday before the holiday. Your cooperation is essential in helping us manage the high demand and provide timely error free service to everyone. We appreciate your understanding and support and thank you for choosing UTS for you phone and IT service needs. Warm regards, The Team at Unified Technology Solutions P.S: If you use a generic holiday message you may choose to provide us with a list of holidays for the year and we will program them for you ahead of time, be aware we are unable to provide holiday specific messaging if you choose this option.
Notice February 4, 2025 Calls about free AT&T Free 5G Backup – AT&T Internet Services
Started Feb 04, 2025, 04:22 PM UTC· resolved Feb 04, 2025, 04:22 PM UTC
- resolved Feb 04, 2025, 04:22 PM UTC
Please be aware that UTS and some of our clients recently received a call from someone claiming that AT&T is giving us a free 5G backup Internet modem. The caller did not give any details or an option to decline the offer and mentioned that further details would be sent via email. A few days later, we received only tracking information for the device. However, upon receiving the device, we discovered that the paperwork inside stated that by activating it, you agree to all the terms—and any associated costs. After calling AT&T directly to confirm it was free, we learned the following: The call was not actually from AT&T but from a third party sales company and while the device is free, the service costs $25 per month, with possible additional charges based on usage. While backup Internet options can be beneficial, many of our customers already have backup services in place. As a result, you may be paying for a service you don't need if you activate this device. If you want to return the device, please call the support number provided in the box. Should you have any questions or wish to discuss your office's specific needs, feel free to contact UTS via phone or email.
Major January 14, 2025 Flowroute Intermittent Inbound Call Failures from AT&T 4h 43m UTS Operator - Hosted Phone Systems
Started Jan 14, 2025, 03:21 PM UTC· resolved Jan 14, 2025, 08:04 PM UTC
- investigating Jan 14, 2025, 03:21 PM UTC
Flowroute is actively working with it's peer networks to address intermittent inbound call failures affecting calls from AT&T customers in Southeast Florida. We will continue to monitor the situation and provide updates as we receive them.
- monitoring Jan 14, 2025, 04:26 PM UTC
It looks like the issue may be resolved though we are still waiting for official word from the vendor.
- resolved Jan 14, 2025, 08:04 PM UTC
Issue has been confirmed as resolved by vendor.