Resolved after 10 hours 45 minutes, affecting UltraDNS, on February 2, 2026.
The identified impact has been mitigated, and remediation actions have been applied. Our teams are continuing to monitor the environment closely to ensure stability.
Affected components
Update timeline
- investigating Feb 02, 2026, 10:49 AM UTC
Start Time: 6:06 GMT We are seeing increased latency and error rates regionally and working to resolve issues.
- investigating Feb 02, 2026, 11:25 AM UTC
We are still working to resolve the issue. Some customers may continue to experience intermittent latency and error rates in select regions. Our teams remain actively engaged and are continuing mitigation efforts. Further updates will be provided as progress continues.
- identified Feb 02, 2026, 12:06 PM UTC
We have identified the issue and are working on remediation. Some customers may continue to experience intermittent latency and error rates in select regions while this work is ongoing. Our teams remain actively engaged and will continue to provide updates as progress continues.
- identified Feb 02, 2026, 12:42 PM UTC
Our teams are continuing the work on resolving the identified issue with urgency. Some customers may continue to experience intermittent latency and error rates in select regions while this work is ongoing. Our teams remain actively engaged and will continue to provide updates as progress continues.
- identified Feb 02, 2026, 01:17 PM UTC
Our teams are actively working to resolve the identified issue as quickly as possible. During this time, some customers might still experience occasional latency and error rates in certain regions. We will keep you informed with updates as we make progress.
- identified Feb 02, 2026, 01:55 PM UTC
Our teams are actively working to resolve the identified issue as quickly as possible. During this time, some customers might still experience occasional latency and error rates in certain regions. We will keep you informed with updates as we make progress.
- identified Feb 02, 2026, 02:47 PM UTC
Our teams are actively working to resolve the identified issue as quickly as possible. During this time, some customers might still experience occasional latency and error rates in certain regions. We will keep you informed with updates as we make progress.
- identified Feb 02, 2026, 03:05 PM UTC
We are now rolling out a fix for the identified issue. Some customers may continue to experience intermittent latency and error rates in select regions while deployment is in progress. We will continue to provide updates as rollout progresses.
- identified Feb 02, 2026, 03:52 PM UTC
Our teams are continuing to rolling out a fix for the identified issue. Some customers may continue to experience intermittent latency and error rates in select regions while deployment is in progress. We will continue to provide updates as rollout progresses.
- identified Feb 02, 2026, 04:35 PM UTC
Our teams are continuing to rolling out a fix for the identified issue. Some customers may continue to experience intermittent latency and error rates in select regions while deployment is in progress. We will continue to provide updates as rollout progresses.
- identified Feb 02, 2026, 05:07 PM UTC
Our teams are continuing to roll out a fix for the identified issue, with deployment progressing across the environment and impact becoming more limited. Some customers may continue to experience intermittent latency and error rates in select regions while this work is ongoing. We will continue to provide updates as rollout progresses.
- identified Feb 02, 2026, 05:42 PM UTC
Our teams are continuing to roll out a fix for the identified issue, with deployment progressing across the environment and impact becoming more limited. Some customers may continue to experience intermittent latency and error rates in select regions while this work is ongoing. We will continue to provide updates as rollout progresses.
- monitoring Feb 02, 2026, 06:54 PM UTC
We are no longer observing service degradation and are continuing to monitor closely for any recurrence. Update deployment is still in progress across all locations, and we will provide additional updates as rollout continues.
- monitoring Feb 02, 2026, 07:00 PM UTC
We are no longer observing service degradation and are continuing to monitor closely for any recurrence. Update deployment is still in progress across all locations, and we will provide additional updates as rollout continues.
- monitoring Feb 02, 2026, 08:01 PM UTC
We are no longer observing service degradation and are continuing to monitor closely for any recurrence. Update deployment is still in progress across all locations, and we will provide additional updates as rollout continues.
- resolved Feb 02, 2026, 09:34 PM UTC
The identified impact has been mitigated, and remediation actions have been applied. Our teams are continuing to monitor the environment closely to ensure stability.
Your product runs on more than UltraDNS
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services