UltraDNS incident

UltraDNS - DNS Resolution Advisory

Resolved after 3 hours 12 minutes, affecting UltraDNS, on April 15, 2026.

resolved Apr 15, 2026, 11:16 AM UTC

Our teams have updated countermeasures to mitigate the attack and this should be resolved at this time.

Started
Apr 15, 2026, 08:04 AM UTC
Resolved
Apr 15, 2026, 11:16 AM UTC
Duration
3h 12m
Detected by Pingoru
Apr 15, 2026, 08:04 AM UTC

Affected components

UltraDNS

Update timeline

  1. investigating Apr 15, 2026, 08:04 AM UTC

    We are experiencing a DDoS against nameservers in parts of Asia and Australia. Customers may see timeouts in these regions. Our teams are actively engaged in mitigating efforts. Further updates will be provided as progress continues.

  2. identified Apr 15, 2026, 08:28 AM UTC

    Our teams are working on mitigating the attack on our nameservers in parts of Asia and Australia. Customers may see timeouts in these regions. Will provide further updates as progress continues.

  3. identified Apr 15, 2026, 09:08 AM UTC

    Our teams have been able to mitigate a large portion of the attack and our nameservers have started to recover. Customers may still see timeouts in these regions as we work on fine tuning the mitigation and will provide further updates as progress continues.

  4. identified Apr 15, 2026, 09:33 AM UTC

    Our teams are continuing to fine tune countermeasures in order to mitigate impact on our nameservers. Will provide further updates as progress continues.

  5. identified Apr 15, 2026, 09:59 AM UTC

    Our teams are continuing to fine tune countermeasures in order to mitigate impact on our nameservers. Will provide further updates as progress continues.

  6. identified Apr 15, 2026, 10:44 AM UTC

    Our teams are continuing to fine tune countermeasures in order to mitigate impact on our nameservers and we are seeing improvement. Will provide further updates as progress continues.

  7. resolved Apr 15, 2026, 11:16 AM UTC

    Our teams have updated countermeasures to mitigate the attack and this should be resolved at this time.

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