UK2 experienced a major incident on July 10, 2026 affecting Status Details (CHI (Control Panel) Status) and Status Details (UK2 Website) and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Status Details (CHI (Control Panel) Status)Status Details (UK2 Website)Status Details (Stack CP (Hosting Control Panel))Status Details (Stack Webmail)
Update timeline
- investigating Jul 10, 2026, 12:42 PM UTC
Our live chat and ticketing system is currently unavailable. Our team is actively working to resolve the issue and restore normal service as soon as possible. We apologise for any inconvenience this may cause and appreciate your patience. We will provide further updates shortly.
- resolved Jul 10, 2026, 01:17 PM UTC
Our live chat and ticketing system have now been restored and are operating normally. Thank you for your patience while we resolved the issue. We apologise again for any inconvenience caused, and we appreciate your understanding.