UK2 experienced a major incident on July 8, 2026 affecting Status Details (CHI (Control Panel) Status) and Status Details (Stack CP (Hosting Control Panel)), lasting 6d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 04:32 PM UTC
We've temporarily disabled SSH access to our cPanel platforms to protect against a critical Linux kernel vulnerability. What's affected: SSH access to cPanel platforms What's still working: Web hosting and email services via HTTPS Control panel access via HTTPS All other services unaffected Next steps: We're monitoring vendor kernel updates. SSH will be restored once patched kernels are deployed and verified
- resolved Jul 15, 2026, 09:35 AM UTC
UPDATE: The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.