UK2 incident

CHI Ticket Creation

Major Resolved View vendor source →
Started
Apr 02, 2026, 11:22 AM UTC
Resolved
Apr 02, 2026, 04:09 PM UTC
Duration
4h 47m
Detected by Pingoru
Apr 02, 2026, 11:22 AM UTC

Affected components

Status Details (CHI (Control Panel) Status)

Update timeline

  1. investigating Apr 02, 2026, 11:22 AM UTC

    We are currently experiancing an unexpected outage affecting our CHI ticketing system. As a result, customers may be unable to submit new tickets or access existing tickets through their CHI account. This is being actively investigated and we are working to restore full functionality as quickly as possible. Customers can still use our Live Chat support or contact us via email during this time.

  2. resolved Apr 02, 2026, 04:09 PM UTC

    UPDATE We are now seeing normal function with tickets and are marking this issue as resolved. We do apologise for any inconvenience.

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