UK2 incident

Database Connectivity

Minor Resolved View vendor source →

UK2 experienced a minor incident on April 3, 2026 affecting Status Details (Stack CP (Hosting Control Panel)), lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 11:44 PM UTC
Resolved
Apr 04, 2026, 12:16 AM UTC
Duration
32m
Detected by Pingoru
Apr 03, 2026, 11:44 PM UTC

Affected components

Status Details (Stack CP (Hosting Control Panel))

Update timeline

  1. investigating Apr 03, 2026, 11:44 PM UTC

    We're currently aware of an issue causing intermittent database connectivity. This appears to be impacting the following database hosts: sdb-83, sdb-84, sdb-85, sdb-86, wpdb-41 and wpdb-42. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  2. resolved Apr 04, 2026, 12:16 AM UTC

    Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.