UK2 experienced a minor incident on May 7, 2026 affecting Status Details (CHI (Control Panel) Status), lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 01:10 PM UTC
We are currently aware of an issue affecting access to chi.uk2.net. During this time, customers may be unable to log in to their CHI control panel accounts. Our team is investigating the cause and working to restore access as quickly as possible. We will provide further updates as soon as more information becomes available. Thank you for your patience.
- resolved May 07, 2026, 01:16 PM UTC
The issue affecting connectivity via chi.uk2.net has now been fully resolved. All affected services are operating normally. We apologise for any disruption cause. Thankyou for your patience while this was investigated.
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