UiPath incident

Canada - Orchestrator - Create Tenants are failing

Major Resolved View vendor source →

UiPath experienced a major incident on April 23, 2026 affecting Orchestrator, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 05:15 PM UTC
Resolved
Apr 23, 2026, 09:54 PM UTC
Duration
4h 38m
Detected by Pingoru
Apr 23, 2026, 05:15 PM UTC

Affected components

Orchestrator

Update timeline

  1. investigating Apr 23, 2026, 05:15 PM UTC

    We are investigating reports of an outage impacting Tenant Creation for Orchestrator in Canada. Impact: Users may be unable to Create tenants in Canada Next update: Our teams are working to understand the cause and scope and will share updates as available.

  2. investigating Apr 23, 2026, 06:16 PM UTC

    We are continuing to investigate the cause of the outage impacting Tenant Creation for Orchestrator in Canada and are working on a fix. Impact: Users may continue to be unable to Create tenants. Next update: Our focus is on restoring service as quickly as possible.

  3. investigating Apr 23, 2026, 07:37 PM UTC

    We continue to investigate the cause of the issue impacting Tenant Creation for Orchestrator in Canada and are working on a fix. Impact: Users may continue to be unable to Create tenants. Next update: Our focus is on restoring service as quickly as possible.

  4. identified Apr 23, 2026, 09:05 PM UTC

    We have identified the cause of the outage impacting Tenant creation for Orchestrator in Canada and are working on a fix. Impact: Users may continue to be unable to Create tenants in Canada region Next update: Our focus is on restoring service as quickly as possible.

  5. resolved Apr 23, 2026, 09:54 PM UTC

    The issue is resolved and Tenant Creation in Canada is operating as expected. Impact: All user facing functionality is available.