Ubivox incident
We are experiencing issues with a server service provider.
Resolved after 3 hours 36 minutes, affecting Newsletter Images & Links and Email Delivery, on September 8, 2026.
This incident has been resolved. We switched to a backup solution to address the problems caused in Ubivox by the service issues as quickly as possible. We have since closely monitored the system and found no further issues.
Affected components
Update timeline
- investigating Sep 08, 2026, 06:00 AM UTC
We are currently experiencing issues with a server service provider. Users may experience issues uploading images to Ubivox. We have paused our email queues to avoid sending newsletters with errors. We are currently investigating the issue with our service provider.
- monitoring Sep 08, 2026, 07:13 AM UTC
We have implemented a fix and are currently monitoring the result.
- resolved Sep 08, 2026, 09:36 AM UTC
This incident has been resolved. We switched to a backup solution to address the problems caused in Ubivox by the service issues as quickly as possible. We have since closely monitored the system and found no further issues.
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