Resolved after 21 hours 22 minutes, affecting UniFi Talk and Teleport VPN Service, on October 20, 2025.
We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com
Affected components
Update timeline
- identified Oct 20, 2025, 09:51 AM UTC
An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.
- monitoring Oct 20, 2025, 12:17 PM UTC
We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com
- resolved Oct 21, 2025, 07:14 AM UTC
This incident has been resolved.
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