Ubiquiti experienced a minor incident on October 20, 2025 affecting UniFi Talk and Teleport VPN Service, lasting 21h 22m. The incident has been resolved; the full update timeline is below.
Affected components
UniFi TalkTeleport VPN Service
Update timeline
- identified Oct 20, 2025, 09:51 AM UTC
An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.
- monitoring Oct 20, 2025, 12:17 PM UTC
We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com
- resolved Oct 21, 2025, 07:14 AM UTC
This incident has been resolved.