Ubiquiti experienced a notice incident on February 26, 2026 affecting unifi.ui.com and Remote Access Service, lasting 8h 42m. The incident has been resolved; the full update timeline is below.
Affected components
unifi.ui.comRemote Access Service
Update timeline
- identified Feb 26, 2026, 05:41 PM UTC
The issue has been identified.
- identified Feb 26, 2026, 05:41 PM UTC
We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.
- identified Feb 26, 2026, 05:42 PM UTC
We are continuing to monitor this issue.
- resolved Feb 27, 2026, 02:23 AM UTC
This incident has been resolved.