Ubiquiti incident

Intermittent Connectivity in EU Region

Resolved after 8 hours 42 minutes, affecting unifi.ui.com and Remote Access Service, on February 26, 2026.

identified Feb 26, 2026, 05:42 PM UTC

We are continuing to monitor this issue.

Started
Feb 26, 2026, 05:41 PM UTC
Resolved
Feb 27, 2026, 02:23 AM UTC
Duration
8h 42m
Detected by Pingoru
Feb 26, 2026, 05:41 PM UTC

Affected components

unifi.ui.comRemote Access Service

Update timeline

  1. identified Feb 26, 2026, 05:41 PM UTC

    The issue has been identified.

  2. identified Feb 26, 2026, 05:41 PM UTC

    We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

  3. identified Feb 26, 2026, 05:42 PM UTC

    We are continuing to monitor this issue.

  4. resolved Feb 27, 2026, 02:23 AM UTC

    This incident has been resolved.

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