Ubiquiti Outage History

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Ubiquiti had 3 outages in the last 2 years totaling 33h 36m of downtime — averaging 0.1 incidents per month.

There were 3 Ubiquiti outages since September 24, 2025 totaling 33h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ui.com

Notice February 26, 2026

Intermittent Connectivity in EU Region

Detected by Pingoru
Feb 26, 2026, 05:41 PM UTC
Resolved
Feb 27, 2026, 02:23 AM UTC
Duration
8h 42m
Affected: unifi.ui.comRemote Access Service
Timeline · 4 updates
  1. identified Feb 26, 2026, 05:41 PM UTC

    The issue has been identified.

  2. identified Feb 26, 2026, 05:41 PM UTC

    We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

  3. identified Feb 26, 2026, 05:42 PM UTC

    We are continuing to monitor this issue.

  4. resolved Feb 27, 2026, 02:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Multiple Services: Partial Outage

Detected by Pingoru
Oct 20, 2025, 09:51 AM UTC
Resolved
Oct 21, 2025, 07:14 AM UTC
Duration
21h 22m
Affected: UniFi TalkTeleport VPN Service
Timeline · 3 updates
  1. identified Oct 20, 2025, 09:51 AM UTC

    An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

  2. monitoring Oct 20, 2025, 12:17 PM UTC

    We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

  3. resolved Oct 21, 2025, 07:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025

Remote Access and UI Account Service Degraded Performance

Detected by Pingoru
Sep 24, 2025, 10:25 AM UTC
Resolved
Sep 24, 2025, 01:56 PM UTC
Duration
3h 31m
Affected: unifi.ui.comSSO ServiceRemote Access ServiceAccount Service
Timeline · 3 updates
  1. identified Sep 24, 2025, 10:25 AM UTC

    We are aware of a degraded performance for some customers and are investigating with the highest priority.

  2. monitoring Sep 24, 2025, 12:37 PM UTC

    We are continuing to monitor for any further issues

  3. resolved Sep 24, 2025, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →