Resolved after 1 hour 16 minutes, affecting Remote Access Service, on July 15, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Remote Access Service
Update timeline
- investigating Jul 15, 2021, 06:34 PM UTC
An issue has been identified where some users may not be able to connect to devices via network.unifi.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
- monitoring Jul 15, 2021, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2021, 07:51 PM UTC
This incident has been resolved.
Your product runs on more than Ubiquiti
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services