Resolved after 1 hour 4 minutes, affecting unifi.ui.com and Remote Access Service, on April 7, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
unifi.ui.comRemote Access Service
Update timeline
- investigating Apr 07, 2022, 03:12 PM UTC
An issue has been identified where some users may be unable to connect remotely to their devices. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
- monitoring Apr 07, 2022, 03:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2022, 04:16 PM UTC
This incident has been resolved.
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