Ubiquiti incident

Teleport VPN partial outage

Resolved after 8 hours 48 minutes, affecting Teleport VPN Service, on February 1, 2023.

resolved Feb 01, 2023, 03:16 PM UTC

An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure to update your WifiMan mobile applications to the latest versions (iOS 0.21.2 or newer / Android 1.17.5 or newer).

Started
Feb 01, 2023, 06:28 AM UTC
Resolved
Feb 01, 2023, 03:16 PM UTC
Duration
8h 48m
Detected by Pingoru
Feb 01, 2023, 06:28 AM UTC

Affected components

Teleport VPN Service

Update timeline

  1. investigating Feb 01, 2023, 06:28 AM UTC

    An issue has been identified where some users may be unable to connect to their consoles via Teleport VPN. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

  2. resolved Feb 01, 2023, 03:16 PM UTC

    An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure to update your WifiMan mobile applications to the latest versions (iOS 0.21.2 or newer / Android 1.17.5 or newer).

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