Resolved after 1 hour 9 minutes, affecting AmpliFi Cloud Production API, on April 20, 2023.
The issue has been identified and a fix is being implemented.
Affected components
AmpliFi Cloud Production API
Update timeline
- investigating Apr 20, 2023, 05:21 PM UTC
An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
- investigating Apr 20, 2023, 05:23 PM UTC
We are continuing to investigate this issue.
- identified Apr 20, 2023, 06:13 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 20, 2023, 06:31 PM UTC
This incident has been resolved.
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