Ubiquiti incident

Remote Management Service Outage

Resolved after 1 hour 27 minutes, affecting unifi.ui.com and Remote Access Service, on September 18, 2023.

investigating Sep 18, 2023, 08:23 PM UTC

We are continuing to investigate this issue.

Started
Sep 18, 2023, 06:56 PM UTC
Resolved
Sep 18, 2023, 08:24 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 18, 2023, 06:56 PM UTC

Affected components

unifi.ui.comRemote Access Service

Update timeline

  1. investigating Sep 18, 2023, 06:56 PM UTC

    We are currently investigating and will provide an update as soon as possible.

  2. investigating Sep 18, 2023, 08:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 18, 2023, 08:24 PM UTC

    This incident has been resolved.

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