Ubiquiti incident

Partial Remote Management Service Outage

Resolved after 9 hours 25 minutes, affecting unifi.ui.com and Remote Access Service, on September 18, 2023.

investigating Sep 19, 2023, 06:38 AM UTC

We are continuing to investigate this issue.

Started
Sep 18, 2023, 09:15 PM UTC
Resolved
Sep 19, 2023, 06:40 AM UTC
Duration
9h 25m
Detected by Pingoru
Sep 18, 2023, 09:15 PM UTC

Affected components

unifi.ui.comRemote Access Service

Update timeline

  1. investigating Sep 18, 2023, 09:15 PM UTC

    We are continuing to investigate and will provide an update as soon as possible.

  2. investigating Sep 19, 2023, 06:38 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 19, 2023, 06:40 AM UTC

    This incident has been resolved.

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