Ubiquiti incident

Remote Access and UI Account Service Degraded Performance

Minor Vendor's status page →

Resolved after 1 hour 1 minute, affecting unifi.ui.com and SSO Service and 1 more, on December 20, 2023.

investigating Dec 20, 2023, 01:09 PM UTC

We are aware of a degraded performance and are investigating with the highest priority.

Started
Dec 20, 2023, 01:09 PM UTC
Resolved
Dec 20, 2023, 02:10 PM UTC
Duration
1h 1m
Detected by Pingoru
Dec 20, 2023, 01:09 PM UTC

Affected components

unifi.ui.comSSO ServiceRemote Access ServiceAccount Service

Update timeline

  1. investigating Dec 20, 2023, 01:09 PM UTC

    We are aware of a degraded performance and are investigating with the highest priority.

  2. resolved Dec 20, 2023, 02:10 PM UTC

    This incident has been resolved.

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