Resolved after 2 hours 42 minutes, affecting Official UniFi Hosting, on January 26, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Official UniFi Hosting
Update timeline
- investigating Jan 26, 2024, 08:46 AM UTC
UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.
- identified Jan 26, 2024, 09:01 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 26, 2024, 09:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 26, 2024, 11:28 AM UTC
This incident has been resolved.
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