Ubiquiti incident

Remote Management Partial Outage

Resolved after 2 hours 1 minute, affecting unifi.ui.com and Remote Access Service, on April 16, 2024.

investigating Apr 16, 2024, 12:48 AM UTC

We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

Started
Apr 16, 2024, 12:48 AM UTC
Resolved
Apr 16, 2024, 02:50 AM UTC
Duration
2h 1m
Detected by Pingoru
Apr 16, 2024, 12:48 AM UTC

Affected components

unifi.ui.comRemote Access Service

Update timeline

  1. investigating Apr 16, 2024, 12:48 AM UTC

    We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

  2. resolved Apr 16, 2024, 02:50 AM UTC

    This incident has been resolved.

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