Ubiquiti incident

UI Account Login Partial Outage

Resolved after 1 hour 3 minutes, affecting SSO Service and Account Service, on August 29, 2024.

investigating Aug 29, 2024, 09:28 AM UTC

An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

Started
Aug 29, 2024, 09:28 AM UTC
Resolved
Aug 29, 2024, 10:32 AM UTC
Duration
1h 3m
Detected by Pingoru
Aug 29, 2024, 09:28 AM UTC

Affected components

SSO ServiceAccount Service

Update timeline

  1. investigating Aug 29, 2024, 09:28 AM UTC

    An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

  2. resolved Aug 29, 2024, 10:32 AM UTC

    This incident has been resolved.

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