Resolved after 2 days 2 hours, affecting UISP Cloud, on November 1, 2024.
We are continuing to monitor for any further issues.
Affected components
UISP Cloud
Update timeline
- identified Nov 01, 2024, 09:54 AM UTC
UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.
- monitoring Nov 01, 2024, 10:39 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Nov 02, 2024, 09:33 AM UTC
A small percentage of UISP consoles still experience issues with remote connection.
- identified Nov 02, 2024, 10:04 AM UTC
An issue has been identified and we are implementing a fix.
- monitoring Nov 02, 2024, 10:38 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 02, 2024, 11:22 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 03, 2024, 12:15 PM UTC
This incident has been resolved.
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