Ubiquiti incident
Remote Access and UI Account Service Degraded Performance
Minor Vendor's status page →
Resolved after 3 hours 31 minutes, affecting unifi.ui.com and SSO Service and 1 more, on September 24, 2025.
We are continuing to monitor for any further issues
Affected components
unifi.ui.comSSO ServiceRemote Access ServiceAccount Service
Update timeline
- identified Sep 24, 2025, 10:25 AM UTC
We are aware of a degraded performance for some customers and are investigating with the highest priority.
- monitoring Sep 24, 2025, 12:37 PM UTC
We are continuing to monitor for any further issues
- resolved Sep 24, 2025, 01:56 PM UTC
This incident has been resolved.
Your product runs on more than Ubiquiti
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services