Ubicloud incident
Delayed processing of requests
Major
Resolved after 50 minutes, affecting GitHub Actions Service (Ubicloud Runners) and GitHub Actions Service (Ubicloud Cache), on November 9, 2026.
The database load is back to normal and the waiting requests are being processed.
Affected components
GitHub Actions Service (Ubicloud Runners)GitHub Actions Service (Ubicloud Cache)
Update timeline
- identified Nov 09, 2026, 02:45 PM UTC
Delayed processing of requests due to unexpected load on our production database.
- monitoring Nov 09, 2026, 03:20 PM UTC
The database load is back to normal and the waiting requests are being processed.
- resolved Nov 09, 2026, 03:35 PM UTC
This incident has been resolved.
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