Ubicloud incident

Increased provisioning times for GitHub runners

Minor

Resolved after 1 hour 56 minutes, affecting Ubicloud Runners, on October 29, 2026.

resolved Oct 29, 2026, 07:17 PM UTC

Wait times for GitHub Actions runners are back to normal. Cause: Today we saw a surge in demand that put pressure on our capacity at peak times, especially while EU evenings and US mornings overlapped. This week the overlap is an hour longer than usual because Europe has already switched to winter time and the US hasn't yet. Slowness in Cloudflare R2, which we use for cache storage, also made jobs run longer. This further added to queue times. We're adding capacity to handle a continuous increase in overall demand. We apologize for the delay in processing times.

Started
Oct 29, 2026, 05:20 PM UTC
Resolved
Oct 29, 2026, 07:17 PM UTC
Duration
1h 56m
Detected by Pingoru
Oct 29, 2026, 05:20 PM UTC

Affected components

Ubicloud Runners

Update timeline

  1. investigating Oct 29, 2026, 05:20 PM UTC

    We're seeing longer than usual wait times for GitHub Actions runners to start, due to high demand. We're investigating and will post updates here.

  2. monitoring Oct 29, 2026, 06:23 PM UTC

    Wait times are improving. We're processing the remaining backlog and monitoring until queue times are back to normal.

  3. resolved Oct 29, 2026, 07:17 PM UTC

    Wait times for GitHub Actions runners are back to normal. Cause: Today we saw a surge in demand that put pressure on our capacity at peak times, especially while EU evenings and US mornings overlapped. This week the overlap is an hour longer than usual because Europe has already switched to winter time and the US hasn't yet. Slowness in Cloudflare R2, which we use for cache storage, also made jobs run longer. This further added to queue times. We're adding capacity to handle a continuous increase in overall demand. We apologize for the delay in processing times.

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