Twilio incident

SMS Delivery Failures from Twilio to Dukagjini Kosovo

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 22, 2026 affecting SMS, Europe, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2026, 02:38 PM UTC
Resolved
Aug 25, 2026, 02:39 PM UTC
Duration
3d
Detected by Pingoru
Aug 22, 2026, 02:38 PM UTC

Affected components

SMS, Europe

Update timeline

  1. identified Aug 22, 2026, 02:38 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Aug 22, 2026, 03:50 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Aug 22, 2026, 05:52 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. identified Aug 22, 2026, 09:57 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. identified Aug 23, 2026, 05:57 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  6. identified Aug 23, 2026, 09:58 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  7. identified Aug 24, 2026, 09:59 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  8. monitoring Aug 25, 2026, 02:39 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Dukagjini network subscribers in Kosovo and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  9. resolved Aug 25, 2026, 02:39 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Dukagjini network subscribers in Kosovo is operating normally.