Twilio incident

Elevated errors impacting Interconnect in Frankfurt Edge

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 15, 2026 affecting INTERCONNECT, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 02:55 AM UTC
Resolved
Aug 15, 2026, 04:21 AM UTC
Duration
1h 25m
Detected by Pingoru
Aug 15, 2026, 02:55 AM UTC

Affected components

INTERCONNECT

Update timeline

  1. investigating Aug 15, 2026, 02:55 AM UTC

    We are investigating a service interruption with Interconnect in the Frankfurt edge. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Aug 15, 2026, 03:48 AM UTC

    Interconnect in the Frankfurt edge is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

  3. resolved Aug 15, 2026, 04:21 AM UTC

    Elevated errors impacting Interconnect in the Frankfurt edge have been resolved and Interconnect is operating normally at this time.