Twilio incident

Retroactive Incident - Legacy Marketing Campaign Delays

Notice Resolved View vendor source →

Twilio experienced a notice incident on August 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 06:00 PM UTC
Resolved
Aug 04, 2026, 06:00 PM UTC
Duration
—
Detected by Pingoru
Aug 04, 2026, 06:00 PM UTC

Update timeline

  1. resolved Aug 04, 2026, 06:01 PM UTC

    Retroactive Incident - Our engineers have investigated and resolved the issues with delays with Legacy API marketing campaigns. On Friday July 31, 2026 from 9:52 AM PT to 10:12 AM PT a subset of customers may have experienced delays sending Legacy Marketing campaigns when using the API or SendGrid UI. The issue has been resolved and all impacted services are operating normally.