Twilio incident

SMS Delivery Failures from Network Subscribers to a Subset of Twilio Romania Short Codes

Twilio experienced a minor incident on July 21, 2026 affecting SMS, Europe, lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started: Jul 21, 2026, 02:48 PM UTC
Resolved: Jul 23, 2026, 10:13 PM UTC
Duration: 2d 7h
Detected by Pingoru: Jul 21, 2026, 02:48 PM UTC

Affected components

SMS, Europe

Update timeline

investigating Jul 21, 2026, 02:48 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating Jul 21, 2026, 03:48 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified Jul 21, 2026, 04:02 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified Jul 21, 2026, 05:03 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified Jul 21, 2026, 07:04 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified Jul 21, 2026, 11:04 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified Jul 22, 2026, 07:05 AM UTC

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified Jul 22, 2026, 11:06 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring Jul 23, 2026, 03:10 PM UTC

We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Romania Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Jul 23, 2026, 05:16 PM UTC

We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Romania Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring Jul 23, 2026, 09:22 PM UTC

We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Romania Short Codes and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
resolved Jul 23, 2026, 10:13 PM UTC

The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Romania Short Codes is operating normally.