Twilio incident

SMS Delivery Failures from Twilio to Telstra Australia

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 18, 2026 affecting SMS, APAC, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 01:33 AM UTC
Resolved
Jul 18, 2026, 02:08 AM UTC
Duration
34m
Detected by Pingoru
Jul 18, 2026, 01:33 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jul 18, 2026, 01:33 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jul 18, 2026, 01:56 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.