Twilio incident
Increased rate of 11200 warnings from Programmable Video
Twilio experienced a notice incident on April 27, 2026 affecting Network Traversal Service, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 27, 2026, 06:49 PM UTC
Our engineers have identified the issue with an Increased rate of 11200 warnings from Programmable Video and are working to deploy a fix. We expect to provide another update in 1 hours or as soon as more information becomes available.
- monitoring Apr 27, 2026, 07:39 PM UTC
Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video and are currently monitoring. We expect to provide another update in 2 hours or as soon as more information becomes available.
- resolved Apr 27, 2026, 09:44 PM UTC
Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video. This incident is now resolved.