Twilio incident

SMS Delivery Failures from Twilio to Telefonica Peru

Minor Resolved View vendor source →

Twilio experienced a minor incident on April 25, 2026 affecting SMS, Latin America, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 09:00 PM UTC
Resolved
Apr 26, 2026, 09:10 PM UTC
Duration
1d
Detected by Pingoru
Apr 25, 2026, 09:00 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Apr 25, 2026, 09:00 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Apr 25, 2026, 09:00 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Apr 25, 2026, 10:01 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Apr 26, 2026, 12:26 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. identified Apr 26, 2026, 04:35 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  6. monitoring Apr 26, 2026, 06:43 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  7. monitoring Apr 26, 2026, 08:43 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  8. monitoring Apr 26, 2026, 01:09 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  9. resolved Apr 26, 2026, 09:10 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Peru is operating normally.